Get in Touch

Reach out directly via our specialized support channels. We cater to businesses ranging from local stores to large multi-location enterprises.

Technical & General Support

support@laterpro.in

Direct ticket queue with engineering review

Priority WhatsApp Support

+91 98984 91290

Available Mon–Sat, 9:00 AM – 7:00 PM IST

Enterprise Sales & Partnerships

sales@laterpro.in

High-volume white-label & custom plans

Registered Office

LaterPro Technologies

Navrangpura, Ahmedabad, Gujarat 380009, India

Enterprise Support Commitment:
All registered enterprise accounts receive expedited ticket resolution. Critical socket interruptions are addressed within 120 minutes round the clock.

Send Us a Message

Fill out the form below. An engineer or account specialist will respond promptly.

Frequently Asked Questions

Answers to common questions regarding account pairing, anti-ban protections, scheduling, and API integration.

How do I pair my WhatsApp account with LaterPro?

Navigate to the Session & QR tab in your dashboard. Open WhatsApp on your smartphone, tap Menu (3 dots) or Settings, select Linked Devices, and tap Link a Device. Scan the displayed QR code. Your session credentials are cryptographically established and isolated to your account.

How can I avoid getting my WhatsApp number banned when broadcasting?

WhatsApp monitors user complaint rates (spam reports and blocks) and unnatural message velocity. To maintain healthy account standing:
1. Always send only to contacts who have given prior consent (opt-in).
2. Use our built-in Pacing Delay Controls (minimum 2,000ms – 5,000ms delay between consecutive messages).
3. For newly connected phone numbers, warm up the number gradually (start with 50-100 messages/day before scaling).
4. Provide an immediate opt-out mechanism (e.g., "Reply STOP to unsubscribe").

Does my computer need to stay on for scheduled messages to dispatch?

No. Unlike browser extension tools, LaterPro runs on a 24/7 cloud server. Once you schedule a single or bulk broadcast, our zero-drift cron background worker monitors the schedule time and executes socket dispatch automatically, even if your laptop is closed or turned off.

What media attachments are supported and what is the file size limit?

We support Photos (JPEG, PNG, WebP), Videos (MP4), Voice Notes / Audio (MP3, OGG), and Documents (PDF, Word, Excel, CSV, TXT) up to 45MB per file. Uploaded media is processed via base64 data streams and cached on our secure cloud server.

Can I integrate LaterPro with my own website, CRM, or billing software?

Yes! Every account receives a dedicated REST API Key. You can use standard HTTP POST requests from Node.js, Python, PHP, Java, cURL, or Zapier to send transactional WhatsApp alerts, OTPs, and invoices directly to customer numbers.

What happens when I click "Disconnect Session"?

When you disconnect, our server immediately kills the active Baileys socket connection and completely deletes your private /auth_sessions/[userId] cryptographic folder from the filesystem. You can reconnect anytime by scanning a fresh QR code.